# Known Problems ## Hardware Mismatch > Hardware Mismatch problem is encountered whenever components of your PC are not the same that were on the previous launch of the loader. To fix it you need to purchase HWID reset attempt [here](https://nixware.cc/account/binding).\ \ **There are NO free resets, creating a ticket about free reset will be ignored.** ## Cheat Injection Issue (Game Crash) First make sure you trying to load nixware in the following order **`Loader -> Steam -> Game`**\ It Should looks like this If it still not working then make all of the steps and try again * Disable Windows Defender (Real-Time protection) * Uninstall Avast * Disable Riot Vanguard and Faceit anti-cheat, (if still not working then uninstall them) * Disable Nixware Loader and Steam, click `Win+R` and enter `%temp%` and clear everything in this folder * Redownload Loader --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bnfc.cc/cs2-software/nixware.cc/known-problems.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.